Printers
Printer showing offline
Get your printer back online by checking cables, network settings, and spooling status.
Difficulty
Easy
Estimated time
12 minutes
Troubleshooting steps
Follow the action plan below to resolve the issue quickly.
- 1
Step 1
Turn the printer off, wait 30 seconds, then turn it back on.
- 2
Step 2
Confirm the printer is connected to the correct WiFi network or Ethernet port.
- 3
Step 3
Open Printers & scanners in Windows and set the printer as default.
- 4
Step 4
Clear the print queue and restart the print spooler service.
- 5
Step 5
Run a printer test page to verify connection.
Important note
If the printer keeps going offline or multiple devices cannot print, book support for a deeper network and driver review.
Still not fixed?
BlynkCloud can fix this remotely in minutes.
Same-day support available for Essex and London small businesses. Book remote IT support now and resolve the issue with expert help.